Refund policy

All items purchased are eligible for returned for up to 30 days from the date of purchase.
All items purchased are eligible for exchanged and upgrade for up to 90 days from the date of purchase
All items returns are the responsibility of the buyer, including all shipping, duties and insurance fees.
Refunds will be made in the same manner in which payment was made at the time of purchase. Refunds for items originally purchased with a check or cash more than $100 will be made by a check issued from our corporate office within 21 days of the return. Items charged will be credited to the same account to which the purchase was charged.  Chaya Gallery is happy to offer a proof of transaction on the date of the refund.
All returns and exchanged items must be accompanied by the original sales receipt and all merchandise must be in the original condition and packaging to be eligible for the above refund and exchange terms and conditions.

 ביטול עסקה בהתאם לתקנות הגנת הצרכן (ביטול עסקה), התשע"א-2010 "וחוק הגנת הצרכן, התשמ"א-1981". תוכל לקרוא ולהתעדכן בחוק בקישורים הבאים

http://www.consumers.org.il/category/deal-annulment-regulations

http://www.consumers.org.il/files/files/bitul-iska/takanut-bitul-iska-2012.pdf